Naked Clean® is very different from nearly all other house cleaning companies. We are a worker-owned company, which means every housekeeper is a member-owner and not an employee. Naked Clean’s philosophy is housekeepers are much better off when they are actual “co-owners” and can make decisions for themselves about their work environment. The housekeepers we partner with make a real and sustainable living income, as well as having a platform to develop valuable business skills which will benefit them for a lifetime.
It’s pretty simple really… when the housekeeper is happy, the client will be happy too.
Established in 2007, Naked Clean holds the highest A+ rating as an accredited member of the Better Business Bureau, and of course, you can check out our reviews on Google, Yelp or Angie’s List.
Our members’ goal is to provide you with a delightful cleaning experience. If you have any questions or concerns, we can be reached by telephone or email.
All co-worker owners are insured for your protection.
Nope! Each housekeeper-member has invested in their own cleaning supplies and equipment. However, if you have specialized cleaning products or equipment you wish the housekeeper to use, you can request the housekeeper use your items. (Note: You may need to instruct the housekeeper on its proper use).
No. All housekeeper-owners will clean based on what you ask them to do. Sometimes it’s beneficial to give the housekeeper or Naked Clean a list of your priorities in the order of importance.
Yes, absolutely. This is one of Naked Clean’s main strengths in having a large membership of co-owner housekeepers to choose from. Since each housekeeper is an individual business co-owner, their main goal to make sure you are pleased with their cleaning.
Naked Clean is open Monday through Friday 8:00 to 4:30, and Saturday 9:00 to 1:00.
Most housekeepers prefer a 2-Week or a 4-Week schedule. If you you are interested in other cleaning schedules such as weekly, etc., please let us know and we’ll see what we can do to arrange it.
You can make payments either directly to the housekeeper or to Naked Clean. If you are on Repeat-Clean® service every two or four weeks, you may pay by cash, check or credit card. If paying by cash or check please leave the payment for the housekeeper in a visible location, such as the kitchen counter.
Note: If you are using our online “Book Now” system, we only accept credit cards.
There are serveral options:
- Someone can be home to let the housekeeper in
- You can hide a key or use a lock-box
- You can use Naked Clean’s office locker for safe keeping
- You can provide a key to the housekeeper
(keys are coded for your protection)
If you are looking for on-going Repeat service, you will be offered a Fixed Rate, which is determined by either the housekeeper or a Naked Clean estimator.
If you are ordering the cleaning through our convenient online “Book Now” service, the charge is hourly.
This is entirely up to you. If you are ordering a One-Time Cleaning or if this will be your First Cleaning, we recommend you be home so you can instruct the housekeeper as to what you want done.
It’s a good idea to lightly pick-up items such as toys, clothing and other belongings from the floors and counter tops. This makes cleaning efficient and saves time. We also suggest putting away any delicate, sentimental, collectible or high-value items to avoid any risk of damage.
Naked Clean is a worker-owned company and is licensed in the City of Carlsbad and holds a two million-dollar general liability insurance policy for your protection.
Housekeepers offer both green (non-toxic) cleaning, and standard chemical cleaning depending on what you prefer. In addition, some housekeepers use Probiotic cleaning which is very beneficial for people with allergies.
Please let us know what type of cleaning products you prefer when ordering your service and we will relay your requests to the housekeeper. If you have your own cleaning products which you prefer the housekeeper to use, just let the cleaner know where you want your products used throughout the home.
This is completely up to you. Tips are always appreciated, but never required.
No. Naked Clean does not use contracts and you may cancel service at any time.