Have another question?

Naked Clean® is different.

For over 10 years, Naked Clean referral service has served as a match-maker between clients who wish to have house cleaning and our network of skilled house cleaners. We believe putting a housekeeper into your home is an important decision, and choosing the right housekeeper to fit your cleaning-style makes for a more successful long-term relationship.

In order to bring clients together with great house cleaners, Naked Clean has teamed-up with the Success Center Member Network (scmn.work) which teach disadvantaged low-income women how to become successful, confident, skilled house cleaners. Over the past decade Naked Clean has helped hundreds of women rise from low income and poverty to become financially independent, capable of earning a sustainable living income. Best of all, these women are taught how to operate their own cleaning business so they no longer require an employer to earn income. This is called “Thinking Outside The Boss.”

It’s pretty simple, really – When the housekeeper is happy – The client is happy.

Established in 2007, Naked Clean holds the highest A+ rating as an accredited member of the Better Business Bureau, and of course, you can check-out our reviews on Google, Yelp or Angie’s List.

Our goal is to provide you with a delightful experience. If you have any questions or concerns, we can always be reached by telephone or email.

Nope! Each housekeeper has invested in their own cleaning supplies and equipment. If you have specialized cleaning products or equipment you wish the housekeeper to use, you can certainly ask the housekeeper to use your items. (Note: You may need to instruct the housekeeper on its proper use).

Housekeepers offer both green (non-toxic) cleaning, and standard chemical cleaning depending on what you prefer. In addition, some housekeepers use Probiotic cleaning which is very beneficial for people with allergies.

Please let us know what type of cleaning products you prefer when ordering your service and we will relay your requests to the housekeeper. If you have your own cleaning products which you prefer the housekeeper to use, just let the cleaner know where you want your products used throughout the home.

No. Each housekeeper will clean based on what you want them to do. Sometimes it’s beneficial to give the housekeeper or Naked Clean a list of your priorities and the order of importance.

Yes, absolutely. This is one of our main strengths in having a large membership of housekeepers to choose from. Since each housekeeper is an individual owner, their main goal is to make sure you are pleased with their cleaning.

Our hours are Monday through Friday 8:00 to 4:30, and Saturday 9:00 to 1:00.

Most people (and housekeepers) prefer a 2-Week or a 4-Week schedule. If you you are interested in other cleaning schedules such as weekly, etc., please let us know and we’ll see what we can do to arrange it.

We only accept credit card or cash. If paying by cash please leave the payment for the housekeeper in a visible location, such as the kitchen counter.

There are a few options:

• Someone can be home to let the housekeeper in
• You can hide a key or use a lock-box
• You can provide a key for us or the housekeeper

(keys are coded for your protection)

If you are looking for on-going Repeat service, you will be offered a Fixed Rate, which is determined by either the housekeeper or a Naked Clean estimator.

If you are ordering the cleaning through our convenient online “Book Now” service, the charge is hourly.

This is entirely up to you. If you are ordering a One-Time Clean or if this will be your First Clean of a Repeat schedule, we recommend you be home so you can help guide the housekeeper as to what you want done.

It’s a good idea to lightly pick-up items such as toys, clothing and other belongings from the floors and counter tops. This makes cleaning efficient and saves time. We also suggest putting away any delicate, sentimental, collectible or high-value items to avoid any risk of damage.

For the past 10 years we have been licensed in the City of Carlsbad and also carry a 2-million dollar general liability insurance policy to protect you from property damage. [Note: This is not worker compensation insurance, which is employee coverage. We work with worker-owner housekeepers who are not required by law to carry this insurance on themselves]

This is completely up to you. Tips are always appreciated, but never required.

No. We do not use contracts and you may cancel service at any time.